Who is LCC Horizon aimed at ?
LCC Horizon is a Voice over IP (VoIP) solution that is ideal for any size of business and is highly-effective in organisations that have more than one site that work together. The system is capable of serving a handful to hundreds of employees. Here are some examples of how LCC Horizon is often used.
Dynamic businesses that want flexibility
Businesses with employees who are regularly on the move or out of the office will never lose calls as each user can simply tell the system, at the click of a mouse, where their calls should be sent: their desk, their mobile (or both) or their colleague. And if they miss a call they can pick up their voicemail no matter where they are.
Ideal for multi-sites
The service is provided centrally so you don’t need an expensive system on each site. Horizon connects branch offices together, calls are free between locations and mobiles and everyone shares the same dial plans and directories.
Organisations that prefer outsourcing and Opex
Hosted on your behalf, there are no expensive maintenance or running costs and you only pay for what you use.
Organisations that need a business continuity solution
In the event of a disaster the services can be instantly moved across to a backup plan that can include, for example, diverting calls to different locations without loss of functionality and without expensive call forwarding costs.
Improving customer contact
Put calls on hold, play marketing messages, move calls seamlessly between users and offices and your customers will get the best experience when calling your business.
Training and monitoring
LCC Horizon provides a cost-effective way to record calls. This centralised feature means calls can be recorded from any location, in any direction and configured instantly at the click of a mouse.