Receptionist Console Option
Manage incoming calls and call routing to single or multiple sites via a simple, easy-to-use interface. LCC Horizon Receptionist Console adds a low-cost way of managing your key call routing and monitoring multiple contacts or sites, where this is not achievable through a more traditional phone and side car solution. Ensure that every one of your calls is answered professionally and efficiently, improve customer service and increase business efficiency with LCC Horizon Receptionist Console.
Receptionist Console benefits
- Full control over incoming calls to single or multiple sites, ensuring every call is answered or redirected, as required
- Access and monitor up to 800 directory contacts, meaning call routing decisions can be made quickly and efficiently to ensure the best available outcome
- Monitoring and manipulation of call queues with caller priority Establishment and management of multiple conference calls, connecting key contacts and resources to deal with incoming queries in the most effective way
- Multiple receptionists managing single or multiple numbers