Frequently Asked Question - How do I set up my LCC email account ?

How do I set up my LCC email account ?


In order to get your email account up and running, you'll need to know some information before you start:

·         Who is my email provider?

·         What type of account do I have?

·         What are the server settings I need?

Your LCC account will not normally set up automatically, so you will need to know all of these in order to set up your email account manually. We'll look at each of these questions in turn to help you find the information you need.

Who is my email provider?

The first thing you will need to know is who provides your email account. That’s us LCC Communications.

What type of account do I have?

The next thing you will need to know is the type of email account you have: for  most of our email systems we offer both POP3 & IMAP. Both these account types have their own way of working, and can be set up as either type.

Let's take a look at the different types of email account:

·         POP3 (Post Office Protocol) is a simple method of delivering a local copy of mail from the server to a device. Once that local copy is downloaded, there is no further interaction with the mailbox, and whatever happens to that email from then on happens only on that device.

·         IMAP (Internet Mail Access Protocol) is a much more sophisticated method of controlling mail, which feeds information back to the server about the status of your devices every time your mail app syncs (checks for new email). Any movement of emails into different folders, or any deletions, etc., are fed back to the server, which in turn updates each device as it checks for new mail. This means that whatever device you look at your mail on, the view is always the same, with same mail in the same folders - ideal if you use lots of devices!

List of Email server settings

The account type is shown in each table, and where it is possible to set up an account using either POP3 or IMAP you may see both types of settings. You should only enter one set of data, though, and use the same setting consistently - either use all IMAP or all POP choices depending on how you want the account to be set up.


Incoming Server – – Port 110

Outgoing Server – – Port 25



Incoming Server – – Port 995 (SSL)

Outgoing Server – – Port 465 (SSL)


Is authentication (sign-in) required to send mail?

Authentication is required to send mail, this means you must include your email username and password to prove to the email server that you are entitled to use the service. This also helps to prevent spam mail being sent through the email provider's servers. There will usually be a check box to enable this in the outgoing mail server settings, along with fields to enter the information. Select logon using my incoming server setting.


Setting Up on iOS Devices

The iPhone 4S onwards supports multiple POP3, IMAP and Exchange accounts so if you have one email address for work and a separate one for home, receiving all of your email is as simple as adding each of the accounts to your iPhone. Follow the guide below to set up your preferred email accounts.

1.    From the home screen, tap on the Settings icon.

2.    Scroll down and tap on Mail, Contacts, Calendars.

3.    In the Accounts section, tap Add Account.

4.    Choose your email provider from the list of shown. For LCC email, tap Other followed by Add mail account.

5.Enter your email address and password (along with any other information required, such as your name) and tap Go on the keyboard or the Sign in button on the screen to proceed

6.Your email account will fail to set up and you will be asked for additional details about the account, such as incoming mail server settings (see above). For mobile devices we recommend using IMAP settings.

7. Once entered, you should see a series of ticks flash up on screen to show your information was accepted, or an information screen about how your email account can be accessed. (If not contact us directly for assistance). You may need to allow this, or tap Next to continue.

8. This will automatically move on to a screen with switches so you can choose which information the account will bring to your new iPhone - Mail, Contacts, Calendars, and possibly other items too, depending on the account. Turn off switches for any items you don't wish to be on your iPhone, then tap Save.

9. Once you have added your account, you can access your emails by touching the Mail icon from your Home screen. If you have set up more than one email account, you can view all your emails in one inbox by choosing the All Inboxes option from within the Mailboxes section in the Mail app.