Announcements

Phil Irwin @ 05 December 2016

Planned LCC Broadband Workplace Maintenance - 8th December 2016 00:00-06:00

Planned Workplace Maintenance - 8th December 2016 00:00-06:00

 

What does it affect?

Workplace & Broadband Connectivity

 

How long will it take?

Approximately six hours.

 

What does the work involve?

Maintenance on our back-end systems.

 

Am I likely to notice the work?

Workplace will be unavailable during the maintenance window and holding pages will be in place.

 

Is there anything else I need to know?

Our support staff will also have no access to Workplace, and will only be able to deal with generic inquiries.

 

For Enhanced care faults please call the support team on the usual telephone number.

Phil Irwin @ 01 December 2016

Planned LCC Broadband Portal Maintenance - 7th December 2016 00:00-06:00

 

Planned LCC Broadband Portal Maintenance - 7th December 2016 00:00-06:00

 

 

 

What does it affect?

 

LCC portal & Broadband Connectivity

 

 

 

How long will it take?

 

Approximately six hours.

 

 

 

What does the work involve?

 

Maintenance on our back-end systems.

 

 

 

Am I likely to notice the work?

 

The LCC broadband maintenance portal will be unavailable during the maintenance window and holding pages will be in place.

 

 

 

Is there anything else I need to know?

 

Our support staff will also have no access to internal systems, and will only be able to deal with generic inquiries.

 

 

 

For Enhanced care faults please call the support team on the usual telephone number.

 

Phil Irwin @ 30 November 2016

LCC Broadband Planned Network Maintenance - Wednesday 7th December 01:00-06:00

Planned Network Maintenance - Wednesday 7th December 01:00-06:00

 

What does it affect?

Broadband connectivity.

 

How long will it take?

Up to 5 hours.

 

What does the work involve?

Disconnecting some users on our network.

 

Am I likely to notice the work?

Yes, there\'s a chance that your end user may be disconnect during this work, however they would be expected to reconnect automatically.

 

Is there anything else I need to know?

 

Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.